What happens if I forget my sign-in information?
We at YouCeleb have you covered. Select the Forgot Password link (under the member sign-in box) and follow the instructions.
How do I know if what I buy will fit me?
Where possible we try to include dimensions in an item’s description. On deals that require a sizing chart, a chart will be provided. When the item arrives, if you are unhappy with the size or fit of your product, please refer to YouCeleb’s Return Policy.
What is your Return Policy?
Most items purchased from YouCeleb are eligible for a full refund if returned within 21 days of purchase. Customers have the option to return or exchange the product(s), however exchanges are possible only if the item is still in stock. Return shipping is always free, simply call the YouCeleb customer service line at 855-You-Celeb (968-2353) and we'll issue you the return label.
Items must be unused, unworn, unwashed and undamaged. In order to facilitate the credit process, please return items in their original packaging, including: hangers, polybags, hang tags on garments, shoe boxes, dust bags, eye glass cases and gift boxes.
A small number of heavily discounted products may be marked Final Sale. Please check "Returns" tab of each Flash Sale Item for more details.
For more question please call our customer service office at 855-You-Celeb (968-2353)
How do I return an item?
Please contact YouCeleb Customer Care at (855)-968-2353. Please have your order number, the name of the product, and the date of purchase.
How long does it take to see a refund reflected in my Account?
Once your return is processed, it will usually take 48 hours for a credit to appear in your account. On rare occasions, due to volume & capacity constraints at our warehouses, returns may take longer to process. Please contact customer service by calling (855)-968-2353 if you have concerns about a particular return.
How do I contact the YouCeleb customer team?
If you have a question not answered on our site, please contact YouCeleb Customer Care by calling (855)-968-2353
I bought an item and have not become famous yet, what gives?
YouCeleb says you can go ahead and "look" famous, but we make no guarantee that you will become famous by shopping here!
Where are you located?
YouCeleb is headquartered in Miami, FL.
How is sales tax calculated?
Sales tax is calculated based on the shipping zip code. The sales tax quoted at time of checkout is only an estimate.
The final total sales tax will be reflected on your order invoice and will include state and local taxes, as well as any applicable rebates or fees.
YouCeleb is currently obligated to collect sales tax in Florida. Florida's tax laws specify what purchases are subject to sales tax.
Do you charge sales tax on shipping?
What payment options do I have?
We accept American Express, Master Card, Visa and Discover. All payment methods require a U.S. billing address.
Is it safe to use my credit card?
YouCeleb accepts credit card payments through a secure online server with the highest level of authentication available among SSL certificates.
When will you charge my card?
Your card will be charged once your order is ready to ship. We will not charge your credit card until we have fully processed your shipment.
Do items remain reserved during the checkout process?
No. Items you have selected to purchase cannot be guaranteed until the order process has completed successfully.